Bamboo Health and Prisma Health Collaborate on Real-Time Intelligence to Improve Care and Increase Value
Bamboo Health and Prisma Health Collaborate on Real-Time Intelligence to Improve Care and Increase Value

LOUISVILLE, KY and GREENVILLE, SC March 26, 2024—(BUSINESS WIRE)–Bamboo Health, the leader in Real-Time Care Intelligence™, and Prisma Health, South Carolina’s largest healthcare organization, announce an expansion of their collaboration to deliver real-time patient information across the continuum of health care delivery.

Prisma Health will integrate three unified Bamboo Health solutions – Pings, Spotlights and Discharge Summaries – across its organization, as well as its clinically integrated network, the inVio Health Network, consisting of more than 5,500 employed and independent clinicians, 20 hospitals and 835 locations practicing. This integration provides a more seamless transition for patients moving between different cares, ensuring a continuous standard of excellence in healthcare delivery.

Executive Vice President of Value-Based Care and Network Solutions at Prisma Health and CEO of inVio Health Network, Dr. Bill Gerard emphasized the partnership’s focus on understanding the patient’s complete health journey as well as driving value through improved patient outcomes. care and cost effectiveness.

“It is a challenge to provide cohesive coordinated care when patients are receiving care from multiple providers outside of our network without our knowledge,” Dr. Gerard said. “Expanding our partnership with Bamboo Health will help us both better understand our patients’ health journeys and strengthen our relationship with caregivers in the community, such as our affiliated network clinicians, skilled nurses and home health organizations.” By doing this, they can truly become an integrated extension of our care team, allowing us to achieve better outcomes and lower costs.”

Key features of Bamboo Health Solution Bundle

Bamboo Health’s suite of solutions will enable real-time care collaboration across the continuum to improve care coordination and care transitions and drive high-quality care at low cost.

  • Pings: It offers real-time alerts for transitions in patient care, using admission, discharge and transfer (ADT) data to help healthcare professionals deliver superior care and achieve success in value-based care programs. Prisma Health and inVio Health Network practices will be able to use Pings to be alerted when their patients are discharged from the hospital.

  • Discharge summaries: It aims to improve communication throughout the patient journey by addressing common challenges in accessing and sharing vital patient information across healthcare settings.

  • Spotlights: Provides real-time analytics and a user-friendly interface for tracking key performance indicators, enabling healthcare providers to make informed decisions based on up-to-date data.

“We are excited to deepen our collaboration with Prisma Health and inVio Health Network, focusing on improved transitional care management and value-based care,” said Jeff Smith, CEO of Bamboo Health. “Without real-time patient intelligence, it is challenging for healthcare systems to deliver the highest quality care at the lowest possible cost. We believe our Real-Time Care Intelligence™ solutions provide the missing key to help them succeed.”

The lack of real-time patient information can have disastrous consequences for the entire healthcare system. When hospitals and health systems lack a streamlined way to share information with post-acute care providers or lack real-time insight into a patient’s transitions to different emergency departments (EDs) and hospitals, they miss valuable opportunities to improve coordination of care, improving quality and fostering stronger relationships with both patients and providers in the community.

In South Carolina, 14.49% of hospital discharges resulted in unplanned readmissions within 30 days—nearly identical to the national average of 14.5%. Many of these readmissions could be prevented or improved with better information sharing. The ability to manage patient information in real time is critical to success in value-based payment programs such as accountable care organizations, where participating providers face financial risks associated with inadequate transitions of care.

Building on existing success with Bamboo Health

The solutions complement Bamboo Health’s PMP Gateway solution, which Prisma Health already uses to integrate Prescription Drug Monitoring Program (PDMP) intelligence into its existing clinical workflows, improving access and saving time for care team members. The new suite of solutions will further streamline processes and improve access to critical patient information.

For additional information on how Bamboo Health solutions can address healthcare’s most pressing challenges, please visit

About Bamboo Health

Bamboo Health, the leader in Real-Time Care Intelligence™, provides up-to-date information about a patient’s physical, behavioral and social health – empowering healthcare professionals to deliver the right care at the right time for the right outcomes. Delivered through our Smart Signals™ network—the nation’s largest and most interoperable care collaboration community—our insights improve more than 1 billion patient encounters annually in more than 2,500 hospitals, 8,000 post-acute facilities, 25 000 pharmacies, 32 health plans, 50 state governments, and 1 million acute and outpatient providers. Contact Bamboo Health at Twitter/X, LinkedIn and Facebook. Visit to learn more.

About Prisma Health

Prisma Health is a private, not-for-profit healthcare company and the largest healthcare organization in South Carolina. The company has 29,309 team members, 18 acute and specialty hospitals, 2,827 licensed beds, 305 practice locations and more than 5,500 employed and independent clinicians in its inVio clinically integrated healthcare network. Together with this innovative network, Prisma Health serves nearly 1.5 million unique patients annually in its 21-county market area, which covers 50% of South Carolina. Connect with Prisma Health on Facebook, Instagram, LinkedIn and Twitter/X. Visit

About InVio Health Network

InVio Health Network is a clinically integrated network (CIN) affiliated with Prisma Health that includes more than 5,500 Prisma Health employees and independent community physicians, hospitals and health care providers that spans eighteen counties in the Upstate and The middle of South Carolina. The network provides the infrastructure for operational clinical and cultural change, supporting doctors in what they do best – caring for patients.

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Abby Rosenau
Bamboo health
[email protected]

Todd Stein
Todd Stein Communications
[email protected]

Tammy Epps
Prisma Health
[email protected]

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